OUR TEAM
The beating heart of the business.MEET THETEAM
Get to know a bit more about the WestSpring team below. We’re a weird and wonderful bunch who work hard to deliver a first class service to our clients, whilst having fun along the way. Want to find out more about life at WestSpring? Check out our careers page or follow our socials.
JAKE HONOUR
Service Delivery Manager“I’m Jake, I’m responsible for ensuring the service we deliver our clients is always first-class by nurturing and developing our amazing Service Desk. In my spare time I like riding my motorbike and going to the gym.”
Favourite song: James Blunt – You’re Beautiful
MAC HAYATLA
Technical Analyst“Before joining WestSpring I studied Computer Science at the University of Greenwich, I was also Nando’s finest griller for 3 years! I’ve joined the Graduate Scheme where I’m learning about all parts of WestSpring and working with every department. In my spare time I enjoy rugby, nights out and sunny weather.”
Favourite Song: Loyle Carner – Damselfly
Oliver Britton
Technical Analyst“Coming from six years of MSP IT I bring experience from Legal IT all the way to Education, no matter what sector procedure was key to consistent service.
During the weekends, I’m always out walking and enjoy jewellery and luxury watches.
Pro tip – always have a holiday / trip booked and you should always do things you don’t know how to do!“
Favourite Song: My Love feat Jess Glyne by Route 94
FINTON WRIGHT
Technical Analyst“I’m Finton, one of the graduates at WestSpring. Before I joined the team I was studying Business Computing at UWE, and was working as a pizzaiolo during my studies! I will be spending time with each team and getting a grasp with what each team does within WestSpring. In my spare time, I follow my football club, Chelsea, and go to as many games in the season that I possibly can.”
Favourite Song: Calvin Harris – I’m Not Alone
James Noel
Service Desk Manager“I’m James, As Service Desk Manager, I’m accountable for delivering a consistent first class service experience to our clients by leading, developing, and empowering our exceptional Service Desk team. In my spare time I like going to the gym, making music and spending time exploring with my son/girlfriend.”
Favourite Song: Ben E King – Stand By Me
OSCAR JOHNSON
Senior Technical AnalystFavourite Song: DMX – Where the Hood At
Jim Davies
Senior Technical Analyst“I’ve been in IT for 7 years in October (Close enough!) As of lately I’ve been really getting into powerlifting as a hobby. I’m a gamer, just like a lot of people in IT😃 I have two silly dogs! On the weekends I enjoy cooking for the family.”
Favourite song: Halsey – Without Me
Jack Cater
Technical Analyst“I am WestSpring’s latest apprentice, last year I spent a week here doing work experience and loved it so much, I had to come back permanently! In my spare time I like ice skating, ice hockey, skateboarding and gaming.“
Favourite Song: Kendrick Lamar – Untitled 05
LYDIA BURGESS
Technical AnalystFavourite Song: All Time Low – Lost in Stereo
Scott Biddlecombe
Technical AnalystI’m Scott, I’m a technical analyst here at WestSpring. Before joining I worked in various roles and have over 5 years of experience in the MSP space. In my spare time I enjoy playing sports, watching films, and escaping to a beach.
Favourite Song: ACDC – Thunderstruck.
EMILY HARRISON
Finance Assistant“After studying maths at Brighton University for 3 years, I recently made the move to Bristol and joined WestSpring’s Finance Team. Outside of the office, I am a hand-made pottery enthusiast, previously making my masterpieces in a studio in Brighton owned by an award-winning potter!”
Favourite song: Amy Winehouse – Half Time
LOTTY RIDDING
Finance Manager“I’m Lotty, I’ve been working in Finance for over 6 years and have got my AAT Level 4 Diploma in Accounting. In my spare time I enjoy horse riding and being outdoors with my dogs.”
Favourite song: Coldplay – Violet Hill
Dan Butler
Client Experience ManagerI am Dan, Client Experience Manager, here at Westspring.
My role here is to ensure we deliver the best possible service for our clients and helping them along the way with their IT Journey.
Outside of work, I am a keen golfer, love/hate watching Bristol city, and love a good cider.”
Favourite Song: Zach Bryan – Nine Ball
Elliott Garnett
Head of Procurement“I’m Elliott, Head of Procurement, I make sure we have the right partners, tools, and resources in place so our clients get great service every time, from the hardware and software we source, to the partnerswe choose to support delivery. In my spare time I like playing Golf or watching the formula One.”
Favourite song: Tai Verdes – Stuck in the Middle
JACK NICHOLAS
Client Services DirectorFavourite Song: Arctic Monkeys – Crying Lightning
MEG WINGATE
Client Services Support ExecFavourite Song: Carly Simon – You’re so Vain
MARK SALEN
Senior Client Experience Manager“I’m Mark, the Senior Client Experience Manager at WestSpring. My focus is to build strong and long-lasting relationships with our clients, and make sure they are enjoying the best possible client experience. Outside of work I’m Dad to 2 boys and I coach my son’s youth football team. I also regularly enjoy running and cycling and watching the NFL”
Good Riddance (Time of Your Life) – Green Day
DANNY CULLY
Lead Technical Consultant“I’m Danny, a Lead Technical Consultant, and I’m part of the team who deliver projects and proactive sites visits to our clients. When I’m not working I enjoy playing and watching football, bird-watching, and travelling.”
Favourite Song: Anastasia – Left outside alone
GEORGE MURPHY
Head of TechnologyFavourite Song: Jamie T – Alicia Keys
PATRICK DAVISON
Technical Project ManagerFavourite Song: Fred Again – Dehlilah
DAN LONGDON
Implementation ConsultantFavourite Song: Oasis – Half the World Away
JOE HYETT
Technical ConsultantFavourite song: Rednex – Cotton Eye Joe
TASHA BERNAS
Project Co-Ordinator“I’m Tasha, Project Co-Ordinator . Before joining WestSpring I worked as an Apprentice Dental Nurse, so a slight change in career path! I help support all departments in the business as well as making sure the office and team are well looked after. In my spare time I love going to Concerts and I’m a huge Harry Styles fan!”
Favourite Song: Harry Styles – Satellite
LEWIS HODSON
Technical ConsultantFavourite Song: Mac Miller – Best Day Ever
TOM SAMUEL
Project Consultant“I studied IT at college and have been based mainly in IT jobs ever since, both in 1st line and 2nd line. In my spare time I love a movie and frequently spend my evenings going to pool/snooker nights with a few friends. I also enjoy spending my spare time playing around with IT bits and networking equipment.”
Favourite Song: Sub Focus and Alpines – Tidal Wave
Emma Carter
Chief Executive Officer“I’m Emma CEO at WestSpring, I oversee the whole team, ensuring that client care and great service is at the heart of everything we do. In my spare time I’m vice chair of the amazing Prime Theatre Company a performing arts organisation for young people supported by the arts council. I love travelling, rapping to Eminem at karaoke and American football and every year during the super bowl you’ll find me pulling an all-nighter wishing it was the Jacksonville Jaguars!”
Favourite song: Eminem – Without Me
JASON SMALL
Founder“Hi i’m Jase, co-founder of WestSpring IT. Before starting the business, we wanted to change the way IT support was delivered and make an amazing company that allows a team to grow with it whilst providing support and a great working life. In my spare time I love skiing, go karting, tapas and wine!”
Favourite Song: Oasis – Slide Away
JACK NICHOLAS
Client Services DirectorFavourite Song: Arctic Monkeys – Crying Lightning
MARTIN BAKER
Finance Director“I’m Martin and I’ve joined WestSpring as CFO. A qualified accountant I spent my corporate years working for Zurich and BP. After that, I was the Managing Director of a Claims Management Company which was sold in 2016. I now spend my time supporting a number of SME’s. Now my three daughters are older I love to travel and watch sport, ideally at the same time.”
Favourite song: Anarchy in the UK – Sex Pistols
VICKY PARKER
Chief Operations Officer“Hi, I’m Vicky – I’ve joined WestSpring as COO. My role is to oversee all operational business activities. Before joining WestSpring I was Operations Director for a recruitment company. Outside of work, I love to travel as much as I can, and spend time out and about with friends and family and my crazy labrador!“
Favourite Song: Gavin DeGraw – I Don’t Want to Be
JAMES PHIPPS
Executive Chairman“I’m James, an entrepreneur, investor and philanthropist. I’ve joined as Executive Chairman having previously been Executive Chairman for the Excalibur Group. I’ve sat on the board of many charities like the Wiltshire Air Ambulance and co-founded a foundation to help build and support schools in Kenya. When I’m not being a taxi to two teenage daughters, I love travelling, watching sport all around the world and I love watching movies. “
Favourite song: The Killers – Mr Brightside
PHIL CATER
Founder“I met Jase working at a MSP, after much discussions we decided to start our own IT support company that made people and relationships a priority. I lead the more technical side of WestSpring and look after our team of consultants, as well as our internal IT. In pretty much all of my spare time (and work time!) you’ll find me on a golf course.”
Favourite Song: Armand Van Helden – You Don’t Know Me (ft Duane Harden)
Service Desk
Consultants
Client Services
Operations
Leadership Team
