Our team are the beating

heart of the business

We put our team above everything else and maintaining a great workplace culture is key. By building an environment our people love to work in, our clients receive a friendly yet professional service.

Our team are the beating heart of the business

We put our team above everything else and maintaining a great workplace culture is key. By building an environment our people love to work in, our clients receive a friendly yet professional service.

Meet the team!

Get to know a bit more about the WestSpring team below. We’re a weird and wonderful bunch who work hard to deliver a first class service to our clients, whilst having fun along the way. Want to find out more about life at WestSpring? Check out our careers page or follow our socials.

Jake Honour

Service Delivery Manager

“I’m Jake, i’m responsible for ensuring the service we deliver our clients is always first-class by nurturing and developing our amazing Service Desk. In my spare time I like riding my motorbike and going to the gym.”

Favourite song: James Blunt – You’re Beautiful

Lydia Burgess

Technical Analyst

“I’m a Technical Analyst on the WestSpring Service Desk. In my spare time, I like painting, drawing, playing video games and exploring new places.”

Favourite Song: All Time Low – Lost in Stereo

Ryan Starr

Technical Analyst

“I’m Ryan, after graduating from the University of Plymouth with a BSc Degree in Computer Systems and Networks, I have worked in IT at Bath Royal Hospital and Bristol University before joining WestSpring. In my spare time, I enjoy tennis, going for walks, cycling, cooking, baking, gardening and a little bit of gaming every now and then.

Favourite Song: Oliver Tree and David Guetta – Here we go again

Shay Bates

Technical Analyst

“I’m a Technical Analyst and help our Workshop Delivery Manager, Dec in the Workshop while working towards my apprenticeship qualification. In my spare time I like gaming, building computers and spending time with my girlfriend.”

Favourite Song: Jack Black – Peaches

Oscar Johnson

Senior Technical Analyst

“I’m Oscar, a Senior Technical Analyst and started my career at WestSpring as an Apprentice after doing a Game Development degree at university. In my spare time I like digging for geodes.”

Favourite Song: DMX – Where the Hood At

Tom Samuel

Technical Analyst

“I studied IT at college and have been based mainly in IT jobs ever since, both in 1st line and 2nd line!
In my spare time I love a movie and frequently spend my evenings going to pool/snooker nights with a few friends. I also enjoy spending my spare time playing around with IT bits and networking equipment!”

Favourite Song: Sub Focus and Alpines – Tidal Wave

Matt Pyne

Technical Analyst

I’m Matt, a Technical Analyst on the Service Desk. Outside of work I enjoy video games, reading, writing stories and Brazilian Jiu-Jitsu. I also own the company’s largest collection of bonkers shirts.”

 Favourite song: Sabaton – Winged Hussars

Reece Brown

Technical Analyst

“I’m Reece a Technical Analyst and support our Workshop and Service Desk. In my spare time, I enjoy playing video games, editing video content and riding my motorbike.”

Favourite Song: Kid Cudi – Pursuit of Happiness

Nick Bassett

Technical Analyst

“I’m Nick, one of WestSpring’s newer Technical Analysts. I’ve over 5 years’ experience working in IT support and over 2 years’ experience at a senior level. In my spare time I enjoys fashion designing using Illustrator and Photoshop, keeping fit in the gym, gaming, tech and football – adding another Arsenal fan to the office!

Favourite Song: Beartooth – Riptide

Sarah Jenkins

Head of Marketing

“I’ve been working in Marketing for the IT and Telecoms industry since graduating in 2014 with a Psychology and Marketing degree. I’m responsible for maintaining consistent branding and promoting our values. In my spare time I enjoy running, cooking, going out for food and spending time with my dog, Milo.”

Favourite song: Notorious B.I.G – Nasty Girl

Emily Harrison

Finance Assistant

“I previously lived in Brighton, studying maths at University for 3 years and recently made the move to Bristol, where i’m looking forward to immersing myself in the Bristolian art and music scene!
Outside of the office, I am a hand-made pottery enthusiast, previously making my masterpieces in a studio in Brighton owned by an award-winning potter!”

Favourite song: Amy Winehouse – Half Time

Lotty Ridding

Finance Manager

“I’ve been working in Finance for over 6 years and have got my AAT Level 4 Diploma in Accounting. In my spare time I enjoy horse riding and being outdoors with my dogs.”

Favourite song: Coldplay – Violet Hill

Tasha Bernas

Office Manager

“I’m Tasha, Office Manager . Before joining WestSpring I worked as an Apprentice Dental Nurse, so a slight change in career path! I help support all departments in the business as well as making sure the office and team are well looked after. In my spare time I like going to Concerts – I’m probably Harry Styles’ biggest fan…”

Favourite Song: Harry Styles – Satellite

Max Hendy

Digital Marketing Executive

“Before starting my Digital Marketing Apprenticeship with WestSpring I previously worked at a sports ground in Bristol. In my spare time I like playing and watching football (Bristol Rovers though much to my colleagues amusement).”

Favourite Song: Will Smith – Gettin Jiggy Wit It

Meg Wingate

Office Admin

“I’ve joined as an Office Administrator to support Tasha our Office Manager and the wider business. In my spare time I take part in an amateur dramatic society called BAOS, where I perform in musicals at The Redgrave Theatre in Clifton!

Favourite Song: Carly Simon – You’re so Vain

Jack Nicholas

Client Services Director

“I’m Jack, Client Services Director. I’m responsible for maintaining great relationships with our clients and ensuring they are always well looked after. In my spare time I like watching Bristol City and playing golf.”

Favourite Song: Arctic Monkeys – Crying Lightning

Byron Webley

Client Experience Manager

“I’m Byron, Client Experience Manager. My job is to support our Client Services Director in maintaining and developing our great client relationships. Outside the office I’m a keen musician, Liverpool fan and father to Hovis and Crumble (my cat and dog).”

Favourite Song: Mariah Carey – All I want for Christmas

Elliott Garnett

Head of Procurement

“I was WestSpring’s first employee and started off on our Service Desk as an Apprentice. I’ve since worked in a number of roles in the business until working my way up to be Head of Procurement. I’m responsible for helping our clients get the most suitable hardware and software at the best price. In my spare time I enjoy Go Karting and Golf.”

Favourite Song: Blxst – About you

Dec Smith

Workshop Delivery Manager

“I’m Dec, Workshop Delivery Manager. I run the workshop and build, fix and deliver machines to our clients. I started my career in IT as an Apprentice at WestSpring. In my spare time I enjoy watching Bristol City and DJing.”

Favourite song: Fleetwood Mac – Everywhere

Danny Matthews

Technical Consultant

“I’m Danny, a Technical Consultant and I’m part of the team who deliver projects and proactive sites visits to our clients. When i’m not working I enjoy playing and watching football, bird-watching, and travelling.”

Favourite Song: Anastasia – Left outside alone

Patrick Davison

Project Consultant

“I’m Patrick, a Project Consultant. I’m fairly new to WestSpring but have been working for MSPs for over 5 years up, well until last year where I had a brief stint at the Ministry of Magic. When i’m not doing spells I enjoy keeping active and socialising.”

Favourite Song: Fred Again – Dehlilah

George Murphy

Head of Technology

“I’m George, Head of Technology, I spend most of my time out and about delivering client projects and overseeing our team of consultants. I’ve been at WestSpring since almost the beginning. In my spare time I enjoy anything which involves alcohol, holidays/festivals and spending time with my family and dog.”

Favourite Song: Jamie T – Alicia Keys

Dan Longdon

Implementation Consultant

“My main role is to configure and roll-out the products and services we provided to our clients. A big part of the job is to standardise and optimise what we do, to allow everything to be configured and built as efficiently as possible. I’ve been working in a Service Desk environment since leaving college. In my spare time I like going down to Ashton Gate and supporting my team, Bristol City.”

Favourite Song: Oasis – Half the World Away

Joe Hyett

Technical Consultant

“I’m Joe, another one of the first WestSpringers and now a Technical Consultant! I’ve recently become a dad to baby James so don’t have much spare time! But do enjoy playing football and spending time with my friends and family.”

Favourite song: Rednex – Cotton Eye Joe

Fergus Barker

Implementation Consultant

“I’m part of the Implementation Team and we work closely with clients to put tech solutions in place that enhance their business. In my spare time I enjoy cooking and rock climbing”

Favourite song: Panic at the Disco – High Hopes

Jason Small

Director & Co-Founder

“Hi i’m Jase, co-founder of WestSpring IT. Before starting the business, we wanted to change the way IT support was delivered and make an amazing company that allows a team to grow with it whilst providing support and a great working life. In my spare time I love skiing, go karting, tapas and wine!”

Favourite Song: Oasis – Slide Away

Phil Cater

Director & Co-Founder

“I met Jase working at a MSP, after much discussions we decided to start our own IT support company that made people and relationships a priority. I’m involved in the more technical side of WestSpring and look after our team of consultants, as well as our internal IT. In pretty much all of my spare time (and work time!) you’ll find me on a golf course.”

Favourite Song: Armand Van Helden – You Don’t Know Me (ft Duane Harden)

Service Desk

Operations

Client Services

Consultants

Directors

Join the team


with a difference.

We’re always on the lookout for great people to join the WestSpring team. Whether you’re looking to kickstart your career in IT or are an experienced IT professional, if you’re kind, personable and ambitious – we want to hear from you! Take a look at our careers page for our latest vacancies and if there’s nothing that quite fits please get in touch.

Join the team


with a difference.

We’re always on the lookout for great people to join the WestSpring team. Whether you’re looking to kickstart your career in IT or are an experienced IT professional, if you’re kind, personable and ambitious – we want to hear from you! Take a look at our careers page for our latest vacancies and if there’s nothing that quite fits please get in touch.

Join the team


with a difference.

We’re always on the lookout for great people to join the WestSpring team. Whether you’re looking to kickstart your career in IT or are an experienced IT professional, if you’re kind, personable and ambitious – we want to hear from you! Take a look at our careers page for our latest vacancies and if there’s nothing that quite fits please get in touch.