Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # WestSpring IT ## Sitemaps [XML Sitemap](https://westspring-it.co.uk/sitemap_index.xml): Includes all crawlable and indexable pages. ## Posts - [Microsoft Copilot: What it actually does for your business](https://westspring-it.co.uk/microsoft-copilot-what-it-actually-does-for-your-business/): AI has moved rapidly from something businesses speculated about to something they use. Microsoft Copilot is one of the clearest examples of that shift, built directly into the Microsoft 365 apps millions of people already use every day.Rather than being a separate tool to learn, it sits inside Word, Excel, PowerPoint, Outlook and Teams, ready to help with the tasks that take up hours of the working week. - [Microsoft Modern Workplace: What we’ve seen it do for businesses](https://westspring-it.co.uk/microsoft-modern-workplace-what-weve-seen-it-do-for-businesses/): It brings Microsoft 365, Teams, cloud storage and built-in security together into one connected system, and in our experience, it solves problems that a lot of businesses didn't realise were solvable. - [Using Webex for Gamma: Helping your team work smarter](https://westspring-it.co.uk/using-webex-for-gamma-helping-your-team-work-smarter/): Get in touch for a no-obligation chat today - [Meet Lewis](https://westspring-it.co.uk/meet-lewis/): Lewis Morgan has joined WestSpring IT as our new Senior Business Development Executive. - [Get set for the future: Consolidate your internal comms with Webex for Gamma](https://westspring-it.co.uk/get-set-for-the-future-consolidate-your-internal-comms-with-webex-for-gamma/): If you’ve read any of our recent Webex for Gamma blogs, you’ll know how this cloud-based collaboration platform can keep businesses communicating efficiently in the modern working world. - [Using Webex for Gamma to transform productivity and boost efficiency](https://westspring-it.co.uk/using-webex-for-gamma-to-transform-productivity-and-boost-efficiency/): Our previous blog explored Webex for Gamma, a cloud-based collaboration platform designed for modern businesses. - [Webex for Gamma – the future of effective business communication](https://westspring-it.co.uk/webex-for-gamma-the-future-of-effective-business-communication/): Effective and efficient communication is central to any successful business. With the shift over the past five years to remote, flexible and hybrid working, ensuring your teams have the right tools to communicate and share files, regardless of geographical location, is essential. - [Vulnerability management – your guide to staying ahead of cyber threats](https://westspring-it.co.uk/vulnerability-management-your-guide-to-staying-ahead-of-cyber-threats/): Every organisation utilising IT systems will have vulnerabilities - weaknesses that attackers can exploit. Staying ahead of attackers and identifying potential Achilles heels can help to keep your systems and data safe. - [How to respond to a cyber threat – a step-by-step guide](https://westspring-it.co.uk/how-to-respond-to-a-cyber-threat-a-step-by-step-guide/): Cybersecurity is a major consideration for any business reliant on computer systems to keep operations moving. - [An overview of cybersecurity compliance for SMEs](https://westspring-it.co.uk/an-overview-of-cybersecurity-compliance-for-smes/): Recent high-profile breaches in the UK have highlighted the risks associated with storing customer data – and the importance for businesses of all sizes to remain compliant. - [Cybersecurity basics: why SMEs can’t afford to ignore the risks](https://westspring-it.co.uk/cybersecurity-basics-why-smes-cant-afford-to-ignore-the-risks/): Cybersecurity might not be your instant priority when you’re focused on growing your business. - [How delaying Windows 11 migration could expose businesses to cyber threats](https://westspring-it.co.uk/how-delaying-windows-11-migration-could-expose-businesses-to-cyber-threats/): Our previous blogs have taken an in-depth look at the migration to Windows 11, and the withdrawal of support for Windows 10 as of Tuesday 14th October 2025. - [Windows 11 migration: Preparing your business before Windows 10 retires](https://westspring-it.co.uk/getting-ready-for-windows-11-before-windows-10-retires/): For anyone still operating on Windows 10, this blog explains the importance of migrating your systems across to Windows 11 before support for its predecessor is withdrawn in October 2025. - [Windows 10 is retiring: It’s time to embrace Windows 11](https://westspring-it.co.uk/windows-10-is-retiring/): Welcome to our blog focusing on the retirement of Windows 10 and the importance of switching over to Windows 11. - [How Microsoft Copilot 365 can improve efficiency in the Financial and Professional Services Sector](https://westspring-it.co.uk/how-microsoft-copilot-365-can-improve-efficiency-in-the-financial-and-professional-services-sector/): Work in the Financial and Professional Services Sector (FPS) relies on efficiency and client satisfaction to maintain competitive advantage. AI has become an important element of the workforce transformation journey, creating endless possibilities to change the way business is conducted. 64% of employees say they lack the energy needed to do their jobs, and 70% agreed that they would delegate as much work as possible to AI to lessen their load1. Productivity within the sector is on the rise but research shows that there is significant opportunity to lighten the burden placed on colleagues. Projections show that within the first year of adopting AI there will be a 12% uplift in productivity. Over 5 years, after AI is fully integrated and put to maximum advantage the gains could be as high as 50%2. - [How Microsoft Copilot 365 can improve efficiency in the recruitment industry](https://westspring-it.co.uk/how-microsoft-copilot-365-can-improve-efficiency-in-the-recruitment-industry/): In recruitment you can be faced with a seamlessly never-ending pile of administrative work. From creating job descriptions, generating interview questions, debriefing hiring companies, the list goes on. This begs the question – how can you streamline your recruitment processes and allow for seamless operations? The answer, AI. - [Celebrating International Women’s Day: Striving for Gender Equality in Tech](https://westspring-it.co.uk/celebrating-international-womens-day-striving-for-gender-equality-in-tech/): As we celebrate international Women’s Day, it’s essential to reflect on the progress we’ve made and the journey ahead in achieving gender equality in the tech industry. At WestSpring, we are committed to creating an inclusive environment for women. Our goal is to continue closing the gender gap and ensure that women have equal opportunities to excel in their careers. At the pace the economy is currently going it will take over 134 years until the economic gender gap is closed1, this is something we are not happy with and are actively working to ensure that our company is ahead of this curve. - [Urgent Warning to Google Chrome Users Over Extension Cyber Attack](https://westspring-it.co.uk/google-chrome-cyber-attack/): There has been a warning issued to more than 3.2 million Google Chrome users after 16 Chrome extensions have been compromised1. These extensions span multiple uses such as screen capture, ad blockers and emoji keyboards. - [Three things to consider before implementing AI into your business](https://westspring-it.co.uk/ai-things-to-consider/): AI is infiltrating our everyday lives with many tools and technologies now boasting some form of AI capability. However, it’s easy to forget that AI is a complex technology that needs careful consideration and strategic planning before implementing in any business. Below are three things to consider before implementing AI into your business. - [Women in Tech: Meet Lydia](https://westspring-it.co.uk/women-in-tech/): The tech industry is undeniably one of the most male dominated sectors there is. Whilst positive change is happening, we're still well off where we should be. In a relationship focused and service-led business we see huge value in hiring individuals from all backgrounds, gender, race and religion. We sat down with Lydia Burgess one of our Technical Analyst’s on the Service Desk, to hear about her experience being a woman in tech. - [Keep your inbox tidy with these Microsoft Outlook tips](https://westspring-it.co.uk/outlook-tips/): Most businesses nowadays couldn’t function without email communication, and as a result of that, the sheer volume of emails received throughout a working day often leads to a cluttered inbox. One of the most widely used email services for businesses, Microsoft Outlook, has a number of features to help you keep your inbox tidy and therefore boost productivity. - [Meet some of WestSpring IT’s Apprentices](https://westspring-it.co.uk/meet-westspring-its-apprentices/): At WestSpring we pride ourselves on our development opportunities. A lot of our team have started their career in the IT industry at WestSpring. To celebrate National Apprentices’ week, we caught up with some of our apprentices, past and present, to learn more about their experience of doing an apprenticeship at WestSpring. - [Get to know our Charity of the Year – Gympanzees](https://westspring-it.co.uk/get-to-know-our-charity-of-the-year-gympanzees/): This year we have chosen to support the charity Gympanzees for our Charity of The Year. They are a charity that focus on enabling every child and young person with a disability to access regular exercise, play and friendship. This allows them to improve their physical and mental health and wellbeing whilst aiming to take their families out of isolation. Throughout 2025 we are aiming to raise £50,000 for Gympanzees by match funding whatever the team raises in their fundraising efforts. - [4 Benefits of Outsourcing your IT](https://westspring-it.co.uk/outsourcing-it/): It’s the age-old debate: which is better having an internal IT team or outsourcing your IT? Naturally, both have their advantages and disadvantages however with recent changes to the economy and the way businesses run, whether it’s time to outsource is definitely a conversation all business owners should be having. - [Vicky Parker joins WestSpring as COO](https://westspring-it.co.uk/vicky-parker-joins-westspring-as-coo/): We are pleased to announce that we have recently been joined by Vicky Parker who has joined the team as Chief Operations Officer for WestSpring. - [3 Reasons Why Microsoft Planner Will Boost Your Productivity](https://westspring-it.co.uk/microsoft-planner/): If you’re looking to boost productivity and streamline workflows, Microsoft Planner is a game-changing tool you might already have access to through your Microsoft 365 subscription. But are you fully leveraging its full potential? Microsoft Planner is designed to help teams organise, collaborate and stay on top of projects with ease. Its visually intuitive layout provides an at-a-glance view of task progress, making it an essential tool for businesses aiming to work smarter, not harder. - [Why is my computer running slow?](https://westspring-it.co.uk/computer-running-slow/): When your computer is running slow it can hinder your work and drive you mad! It’s a common theme that we see a lot; it can also sometimes be an easy fix! First things first: when was the last time you shut down or restarted your computer? Be honest! A lot of people assume that there is no harm in leaving your device running for a few days (or even weeks) on end. But this is a habit that can take a toll on your computer’s performance. That’s why checking something called your uptime is a great place to start when your computer starts running slow. - [Our B Corp Journey: What It Means For WestSpring](https://westspring-it.co.uk/our-b-corp-journey/): We’ve got some exciting news brewing behind the scenes at WestSpring - we have officially started our B Corp journey! 🎉 - [Entrepreneur James Phipps joins WestSpring as Executive Chairman](https://westspring-it.co.uk/entrepreneur-james-phipps-joins-westspring-as-executive-chairman/): We are pleased to announce that Entrepreneur James Phipps has joined the team as Executive Chairman. James brings with him extensive experience in the industry and is truly aligned with the WestSpring values. Find out more about him in our recent conversation… - [2024 at WestSpring IT](https://westspring-it.co.uk/2024-at-westspring-it/): During 2024 at WestSpring we have a packed social calendar. During Q1 we have been enjoying events like a rugby match, an escape room, and a tapas cooking class, while also hosting our first client social of the year with interactive darts at Par59. Then we proudly introduced Alive Activities as our Charity of the Year, where they support meaningful activities for older people struggling with Alzheimer’s. We got involved by volunteering at their allotments, starting an in-house ping pong tournament, and gearing up for Tough Mudder. We were thrilled to be finalists at the Bristol Life Awards 2024, celebrating a great evening despite not taking home the award.   - [WestSpring Company Awards 2024](https://westspring-it.co.uk/westspring-company-awards-2024/): At the end of each year here at WestSpring we like to reward our employees who have worked extra hard throughout the year. On the day before our Christmas trip last Thursday, we closed the office early and dedicated some time towards showing our employees the gratitude they deserve for all their hard work throughout the year. We all gathered in the office and listened to some wise words from Director & Founder, Jase about another year of success and what is to come next year. - [Microsoft Announces Copilot Monthly Payments Plan for Businesses](https://westspring-it.co.uk/microsoft-copilot-monthly-payments/): Microsoft have just announced a new Copilot monthly payment plan, designed specifically to cater to the needs of businesses of all sizes. - [When your IT service isn’t what it used to be (and why it’s time to switch)](https://westspring-it.co.uk/when-your-it-service-isnt-what-it-used-to-be-and-why-its-time-to-switch/): Is your IT service not what it used to be ever since your provider changed hands? If so, you’re not alone. Many businesses experience a significant drop in the quality of IT support when their service is taken over by a new company. What used to be a smooth, reliable operation can quickly become inefficient and frustrating. For businesses that rely on their IT systems to function (which, let’s be honest, is most of us), this is more than just an inconvenience - it’s a major risk. Poor IT support can lead to downtime, unresolved technical issues, and significant losses in productivity and revenue.  - [WestSpring IT awarded Customer Loyalty Award at the Lloyds Bank Business Excellence Awards](https://westspring-it.co.uk/westspring-it-awarded-customer-loyalty-award/): This week some of the WestSpring team had the honour of attending the Lloyds British Business Excellence awards. Held at the iconic Grosvenor House Hotel in London, this prestigious event celebrates companies excelling in leadership, growth, and innovation across the UK. A night dedicated to recognising British businesses that lead the way, inspire others and set standards in their respective industries. - [How phishing simulations can improve your cyber security](https://westspring-it.co.uk/how-to-improve-cybersecurity-through-phishing-simulations/): In 2023 it was reported that phishing affected 86% of companies worldwide. As cybercriminals refine their tactics it is essential for organisations to arm their employees with the knowledge and skills needed to recognise and respond to these threats. Luckily, we have an answer – phishing simulations. - [How to choose the right IT provider for your business](https://westspring-it.co.uk/how-to-choose-the-right-it-provider-for-your-business/): You’re reaching the end of your IT support contract and it’s time to review alternatives, but how can you decide? Here’s 3 areas we suggest considering when looking for a new IT provider. - [4 Reasons your restaurant or cafe needs Beambox](https://westspring-it.co.uk/4-reasons-your-restaurant-or-cafe-needs-beambox/): In the world of pubs, cafes, and restaurants, offering free WiFi has gone from being a nice touch to an absolute necessity. These days, most people expect to be able to stay connected wherever they go. However, providing free WiFi isn’t just about giving people access to the internet, it’s a powerful tool that can actually help you grow your business. WiFi marketing lets you tap into customer data, boost engagement, and encourage repeat visits, all while making your customers feel more at home. So, if you’re not already using your guest WiFi to your advantage, here’s 4 reasons why your restaurant or cafe needs Beambox. - [Recent Scams – Sept/Oct 2024](https://westspring-it.co.uk/recent-scams-sept-oct-2024/): Here’s a round up of the latest scams and data breaches to look out for and how to stay safe. - [Business Leader Awards 2024](https://westspring-it.co.uk/business-leader-awards-2024/): In September, a few members of the team attended the Business Leader Awards held in Aerospace Bristol, home of the Concorde. The Business Leader Awards are one of the most prestigious and celebrated business events of the year in the Southwest. They are renowned for recognising the success and impact of businesses that are driving innovation and growth within their sectors. It was a fantastic evening hosted by magician Ben Hanlin who is most known for his ITV 2 show and appearing on the Tonight Show with Jimmy Fallon! - [WestSpring 2024 Q3 Review](https://westspring-it.co.uk/westspring-2024-q3-review/): At WestSpring, we always make sure we have an exciting social calendar. This quarter we started off with our annual Summer Social, where WestSpring and their families were invited to an afternoon of fun in the sun with garden games, cricket and plenty of food and drinks. August saw our second social at the races, this time closer to home in Bath. Some of the team enjoyed some big wins, though most had already been spent before the night was over! Last but not least, we held a WestSpring quiz night at our offices, with Jason and Phil as our hosts for the evening. Unsurprisingly, there was a fair bit of controversy surrounding some of the questions, but we found our winners eventually! - [What it’s like switching to WestSpring IT](https://westspring-it.co.uk/what-its-like-switching-to-westspring-it/): Great! No but seriously, the thought of switching IT providers can be daunting for businesses, particularly if you’ve been with your current provider for a number of years. The anticipated disruption and potential risk to your business results in many companies sticking with a below par service. That’s why we’re being open and transparent about what it’s like switching to WestSpring IT (just in case you were considering it…) - [Make your work conversations more productive with AI](https://westspring-it.co.uk/make-your-work-conversations-more-productive-with-ai/): How many times during a phone call have you wished there could be multiple versions of yourself in one place? One to focus on the conversation and contribute, another to take notes and record minutes, and maybe even a third to analyse participation and engagement. The list of tasks seems endless. With RingCentral, you don’t need to clone yourself - now, it's all possible with the power of AI. The new AI assistant enhances interactions by capturing real-time call notes, providing personalised conversation insights, and even composing messages in various languages. This is especially valuable for teams working across different regions, making communication smoother and more efficient.  - [Introducing WestSpring’s new WiFi Marketing Solution – Beambox](https://westspring-it.co.uk/introducing-westsprings-new-wifi-marketing-solution-beambox/): In today’s business landscape, offering free guest WiFi is more than just a courtesy - it’s an opportunity. What if your WiFi could do more than simply connect people to the internet? What if it could actually help grow your business and boost customer loyalty? That’s where Beambox comes in. This innovative platform transforms your ordinary guest WiFi into a powerful tool.  - [WestSpring shortlisted for the Business Culture Awards 2024](https://westspring-it.co.uk/westspring-shortlisted-for-the-business-culture-awards-2024/): WestSpring has been shortlisted as finalists for the Business Culture Awards in not one but two categories - The Culture Builder Award and the Best Small Organisation for Business Culture. - [WestSpring take on Tough Mudder 2024](https://westspring-it.co.uk/westspring-take-on-tough-mudder-2024/): On Saturday 10th August, Sarah, Elliott, Tasha, Jack, Dec, Lotty, Fergus, Dan, George and Pat took on Tough Mudder 2024 South West. - [SME UK Enterprise Awards Winners](https://westspring-it.co.uk/sme-uk-enterprise-awards-winners/): WestSpring has been awarded Best Emerging Managed IT Provider 2024 - South West England UK Enterprise Awards 2024. - [Working strategically with clients to identify cost savings and maximise efficiencies](https://westspring-it.co.uk/working-strategically-with-clients-to-identify-cost-savings/): When onboarding new clients, we always conduct a thorough IT review to pinpoint areas for cost savings, security improvements and ways of maximising efficiencies. - [WestSpring announced as finalists at the UK’s most prestigious business awards programme](https://westspring-it.co.uk/westspring-announced-as-finalists-at-the-uks-most-prestigious-business-awards-programme/): WestSpring has been shortlisted for the Customer Loyalty Award at the Lloyds Bank British Business Excellence Awards 2024. To be selected as a finalist amongst an unprecedented number of entries, in a category so aligned with us and our values, is a huge achievement and one we’re very proud of.  - [WestSpring 2024 Q1 Review](https://westspring-it.co.uk/westspring-2024-q1-review/): We’ve come to the end of the first quarter of 2024, and what a quarter it’s been! From cooking classes to gardening, 5-a-side football to interactive darts, to two very different trips to Ashton Gate, we’ve certainly started the year with a bang and that’s only half of it! - [Volunteering for Alive Activities](https://westspring-it.co.uk/volunteering-for-alive-activities/): WestSpring get stuck into gardening at Charity of the Year, Alive Activities, allotments. - [How to avoid getting hacked](https://westspring-it.co.uk/how-to-avoid-getting-hacked/): Are you worried about getting caught out by these sly hackers? Phishing emails are becoming more and more popular and raise a big concern for a lot of people these days. But don’t worry, we can help you out. To keep on top of these hackers, we recommend people to be S.M.A.R.T. - [Charity of the Year 2023 Wrapped](https://westspring-it.co.uk/charity-of-the-year-2023-wrapped/): As we reach the final few days of 2023 we’re reflecting on this year’s Charity of the Year and the many fundraising activities and volunteering we got involved in. - [Meta Quest 3: What is it?](https://westspring-it.co.uk/meta-quest-3-what-is-it/): You may know Meta as the company responsible for Facebook, Instagram and WhatsApp but have you heard of the Meta Quest? With the recent release of the Meta Quest 3 we decided to delve into the features of the latest in VR technology. - [Don’t be a victim of Black Friday](https://westspring-it.co.uk/dont-be-a-victim-of-black-friday/): There are a number of theories about where Black Friday came from, one of which is that businesses were in the red (at a loss) until this day where they started to make profit (in the black) as a result of Thanksgiving and Christmas shopping. A more accurate idea is simply this is a popular date to start Christmas shopping and so people would flock cities and cause huge crowds and issues with the police.1 - [What’s new on the Pixel 8?](https://westspring-it.co.uk/whats-new-on-the-pixel-8/): Img source: https://www.wired.com/story/google-pixel-8-magic-editor-audio-magic-eraser-best-take/ - [Recent Scams – September / October 2023](https://westspring-it.co.uk/recent-scams-september-october-2023/): Here’s a round up of the latest scams and phishing attacks to look out for. Scammers are getting more sophisticated with their methods to catch us out. Where bad grammar or typos were once a sure-fire way of identifying a scam email, now phishing attacks can be almost impossible to spot. - [WestSpring IT have a new home!](https://westspring-it.co.uk/westspring-it-have-a-new-home/): We are super excited to share that we are now in our brand new office space in Aztec West, North Bristol. - [What’s new on the iPhone 15?](https://westspring-it.co.uk/whats-new-on-the-iphone-15/): It only feels like 2 minutes ago we were here writing about the iPhone 14… Now Apple are lining up their latest update to the iPhone with 4 new models as usual: the iPhone 15, iPhone 15 Pro, iPhone 15 Plus and the iPhone 15 Pro Max. So the question is, what's new on the iPhone 15? - [Increase productivity with Microsoft Copilot](https://westspring-it.co.uk/increase-productivity-with-microsoft-copilot/): The launch of Microsoft Copilot is looming, whilst we have no confirmed release date yet there are signs that it’s any day now, so what better time to find out how Microsoft Copilot can revolutionise the way you work! - [ScreenCloud – Useful apps you can use](https://westspring-it.co.uk/screencloud-useful-apps-you-can-use/): ScreenCloud is an easy and effective way of presenting images, messages, posters and anything else you may need to display around your office, or wherever you would need it. There are plenty of useful apps to make your experience a lot more efficient and straightforward. - [Why do an apprenticeship with WestSpring?](https://westspring-it.co.uk/why-do-an-apprenticeship-with-westspring/): It’s that time of year again! Students are coming to the end of their college and university years, and it’s time to begin considering what path you want to take for the next chapter in your career. An apprenticeship can provide that perfect next step in your career. - [Why having a strong password is not enough](https://westspring-it.co.uk/why-having-a-strong-password-is-not-enough/): If you want to protect yourself against cyber attacks, having a strong password is definitely the first port of call. However, adding multi-factor authentication (MFA) also referred to as two-factor authentication (2FA) is a great way to add an additional layer of security to your accounts. - [Move over ChatGPT, hello Microsoft 365 Copilot](https://westspring-it.co.uk/move-over-chatgpt-hello-microsoft-365-copilot/): You can’t scroll through Linkedin without a mention of ChatGPT at the moment. The AI Chatbot that launched last year has helped people work smarter not harder. Now it’s Microsoft’s turn, this month Microsoft 365 Copilot was announced and coined as “enterprise-ready AI”. - [How to update your Outlook to mitigate critical vulnerability](https://westspring-it.co.uk/how-to-update-your-outlook-to-mitigate-critical-vulnerability/): To update your Outlook client click File: - [Common scams to look out for – Feb 23](https://westspring-it.co.uk/common-scams-to-look-out-for-feb-23/): These are some common scams that are happening at the moment all across the UK, but this list isn’t exhaustive. There are plenty more tactics that cyber criminals are using so you should always be wary when receiving a random text message, email, phone call, etc. Whether it’s supposedly from your bank, an unknown number claiming to be your child or anything else, you should always double check that it’s real before taking action. - [New Pricing for Microsoft 365](https://westspring-it.co.uk/new-pricing-for-microsoft-365/): Microsoft have recently made an announcement regarding their price increases. - [Have you outgrown your IT provider?](https://westspring-it.co.uk/have-you-outgrown-your-it-provider/): When you’re first starting out in business your requirements for your IT are minimal and so often are just looked after by someone else in the business or someone’s family member/friend/neighbour. But when you get to a certain size having an IT provider that can proactively improve the way you work rather than just fix things when they break is vital. Here’s 5 signs you may have outgrown IT provider. - [5 Security solutions your business needs](https://westspring-it.co.uk/5-security-solutions-your-business-needs/): Cyber criminals don’t only prey on the huge multinational corporations, despite these being the ones most reported on. All businesses are vulnerable to cyber-attacks and so having the most effective security solutions in place is imperative. - [Help! How to organise your inbox with Outlook Rules](https://westspring-it.co.uk/help-how-to-organise-your-inbox-with-outlook-rules/): Many of us are inundated with emails every day and keeping on top of them can be a job in itself. One way in which you can keep your inbox cleansed is using Outlook rules. - [5 productivity boosting things you can do with Google Lens](https://westspring-it.co.uk/5-productivity-boosting-things-you-can-do-with-google-lens/): Google Lens isn’t new technology, in fact it’s over 5 years old, but many consumers (even Android users) aren’t aware of its capabilities and how it can boost productivity. We’ve handpicked 5 productivity boosting things you can do with Google Lens… - [Top tips to stay safe online over the festive period](https://westspring-it.co.uk/top-tips-to-stay-safe-online-over-the-festive-period-2/): It’s that time again, Black Friday and Cyber Monday shopping deals have already started. What used to be just one day, or one weekend seems to be starting earlier and earlier each year. What once saw people rushing to the shops to grab a tv for half price or waking up at the crack of dawn to be the first in a queue at Primark (but it’s already so cheap!?) now sees people moving their attention online. Even pre-pandemic we were already seeing a shift and unsurprisingly, as shopping from the comfort of your own home (or even bed) avoiding the crowds, is much more appealing. There is however one drawback, cyber criminals can only prey on you online. Here’s some tips on how to stay safe online over the festive period and beyond. - [Take your meetings to the next level with the latest technology](https://westspring-it.co.uk/take-your-meetings-to-the-next-level-with-the-latest-technology/): If you’re joining a video call with more than one person, crowding round one laptop and making sure you can all be seen and heard, can be tricky and make you look unprofessional. We work with a number of technology vendors and offer a range of products that enable you to provide the best communication experience. From noise reducing speakers to cameras that can zoom in on the person speaking, the technology available is extremely innovative, but it can be a minefield. Our team have expertise across a range of solutions to help you understand what’s right for your business. - [iPhone 14 new features – Crash Detection, Dynamic Island and more](https://westspring-it.co.uk/iphone-14-new-features-crash-detection-dynamic-island-and-more/): It’s that time of the year again… the brand-new iPhone 14 has been released, bringing us 4 new phones: The iPhone 14, 14 Plus, 14 Pro and the iPhone 14 Pro Max. But with this one looking similar to its previous model (iPhone 13), the real question is, what’s different about the new iPhone? - [Help! Is this spam?](https://westspring-it.co.uk/help-is-this-spam/): As long as people use email there will always be scammers who try to use it to their advantage. With the volume of emails we all get every day it can be easy to get caught off guard. So next time your wondering is this spam? Use this guide to help you decide. - [Why your business needs Cyber Essentials Plus](https://westspring-it.co.uk/why-your-business-needs-cyber-essentials-plus/): You may be familiar with the Cyber Essentials scheme or at least seen logos like the below in the footer of websites. More and more businesses are becoming Cyber Essentials Certified but did you know this just shows you have the minimum level of protection? In this post we look at why Cyber Essentials Basic, isn’t really enough and your business needs Cyber Essentials Plus. - [Viva Engage: Microsoft’s latest answer to Facebook](https://westspring-it.co.uk/viva-engage-microsofts-latest-answer-to-facebook/): Remember Yammer? Microsoft purchased this social sharing, community platform 10 years ago in an attempt to establish a company based social network. Now over a decade later we see the launch of Microsoft Viva Engage, a Facebook lookalike coming soon to Microsoft 365. - [Help! How to set out of office in Outlook](https://westspring-it.co.uk/help-how-to-set-out-of-office-in-outlook/): It’s holiday season and many of us are enjoying our first trip abroad since pre-covid times and as a result setting your outlook out of office may be a distance memory. But fear not, we’ve put together a simple guide to remind you. - [IT that supports a hybrid workforce](https://westspring-it.co.uk/it-that-supports-a-hybrid-workforce/): Enabling your workforce to work from home at least some of the time is becoming commonplace for many businesses. Since the lockdowns of 2020 and 2021 it became clear that many employees can work effectively without being in the office. It’s important to have the right IT in place to empower and protect your hybrid workforce whilst working remotely. - [Help! I can’t print](https://westspring-it.co.uk/help-i-cant-print/): A day doesn’t go by at WestSpring HQ where we don’t have a call in about a printer issue. With the advances in technology, it seems that printers have been slightly left behind. Whilst usually we would visit our clients onsite to fix any printer issues, there are few things you can check before calling your IT team. - [Help! My computer’s running slow](https://westspring-it.co.uk/help-my-computers-running-slow/): There’s nothing more frustrating than when your computer or laptop isn’t working at the speed you require. You’ve got a dozen tasks on your to-do list and you need your IT to be facilitating you, not hindering you. Here’s a few things you can try: - [Providing Unlimited IT Support Nationwide](https://westspring-it.co.uk/providing-unlimited-it-support-nationwide/): We pride ourselves in being IT providers with a difference. We provide truly unlimited support at a fixed monthly rate that isn’t charged per user, so you’re not penalised for growing. In addition, we place huge importance on building great relationships. When our clients are faced with an IT issue, the last thing we want is them to dread calling us. A problem with your IT can be frustrating and we never want to add to that, which is why our people are friendly, approachable and easy to speak to. - [UK Cyber Security Survey exposes most commonly used passwords](https://westspring-it.co.uk/uk-cyber-security-survey-exposes-most-commonly-used-passwords/): What do Ashley, Liverpool, Blink182 and Superman all have in common? No this isn’t the set up for a joke. These are some of the most commonly used passwords as per a recent survey. - [Your Cloud data needs protection too!](https://westspring-it.co.uk/your-cloud-data-needs-protection-too/): Popular business solutions like Microsoft 365 and Google Workspace (previously G Suite), are often referred to as Software-as-a-Service or SaaS. These solutions are integral for business operations and as a result contain a lot of business data. SaaS is still vulnerable to data loss and cyber attacks. This is why we recommend Datto’s SaaS Protection. - [Choosing the right devices for your business](https://westspring-it.co.uk/choosing-the-right-devices-for-your-business/): Ensuring your team has the tools to work effectively is key in achieving high productivity in the workplace. Having slow or outdated machines can really hinder employees’ performance. In this post we discuss when you should be replacing your machines as well as how to choose the right devices for your business. - [Microsoft Loop – supporting a hybrid work model](https://westspring-it.co.uk/microsoft-loop-supporting-a-hybrid-work-model/): It’s unclear yet when exactly Microsoft will be Introducing Microsoft Loop to be publicly available, but it’s rumoured that it will be sometime later on in 2022. Watch this space! - [Could you be our 2022 Charity of the Year?](https://westspring-it.co.uk/could-you-be-our-2022-charity-of-the-year/): With 2021 now coming to an end we’re looking to start the selection process for our 2022 Charity of the Year. We’re looking to support a small local charity where any fundraising we do will make a real difference. If it’s a charity we can volunteer our time to as well – even better! We will shortlist 5 charities to meet with (in person or virtually) to find out more about them and how we can support them and from there we will choose one. - [DON’T PANIC – Common scam tactics to look out for](https://westspring-it.co.uk/dont-panic-common-scam-tactics-to-look-out-for/): Instilling panic makes people behave irrationally – and this is a number 1 tactic of cyber criminals. Discover common scam tactics and how to avoid them (without panicking!). - [Unlimited Support – The WestSpring Difference](https://westspring-it.co.uk/unlimited-support-the-westspring-difference/): Well, nothing can be truly unlimited, mobile phone contracts offering unlimited data do have cap, but the point is it’s never hit. The same can be said for our managed IT support. However, we’ve never hit said ‘cap’ with any clients and that’s the way we want it to stay. - [Business continuity and the ‘Pingdemic’](https://westspring-it.co.uk/business-continuity-and-the-pingdemic/): The pingdemic refers the NHS track and trace app ‘pinging’ people to tell them they need to isolate after being in contact with someone who has test positive for Covid-19. As restrictions have been lifting more and more people are getting pinged causing staff shortages for a number of businesses. In fact frozen supermarket chain Iceland was forced to close some of its stores early as a result of the pingdemic1 . - [Don’t let a cyber attack affect business productivity](https://westspring-it.co.uk/dont-let-a-cyber-attack-affect-business-productivity/): Ransomware is a form of malware that once on your device will threaten to leak your personal data or block you from accessing said data until you pay a ransom (fee). - [What’s new in Microsoft Teams?](https://westspring-it.co.uk/whats-new-in-microsoft-teams/): Above is just a snapshot of some of the new features of Microsoft Teams that can enhance your virtual meetings. As our clients dedicated IT Partner we stay up to date with the latest technology and solutions so we can always provide additional value to your business. If you’d like to find out more please get in touch. - [Social Engineering through Social Media](https://westspring-it.co.uk/social-engineering-through-social-media-2/): “Social engineering is the art of manipulating people so they give up confidential information”. Put simply, it’s cyber criminals trying to trick you into handing over passwords or banking information. Social engineering tactics work as it’s easier to manipulate someone into giving up personal information than actually trying to hack their computer. What’s more, social engineering methods can target large amounts of people (i.e. blanket email to large data list or a public social media post). - [How we support young talent through Apprenticeships](https://westspring-it.co.uk/how-we-support-young-talent-through-apprenticeships/): Since WestSpring began we’ve been all about our people and this includes helping support young talent through apprenticeships. We work with Professional Apprenticeships to find aspiring talent and in our 5 years doing business we’ve taken on 6 apprentices and plan to take on more as we grow. - [Why should WestSpring be in your next IT review?](https://westspring-it.co.uk/why-should-westspring-be-in-your-next-it-review/): The way we deliver our service is truly unique, here's why: - [Collaborate effectively with Microsoft Teams breakout rooms](https://westspring-it.co.uk/collaborate-effectively-with-microsoft-teams-breakout-rooms/): Breakout rooms are essentially smaller meetings within in a meeting. A group of people can ‘breakout’ of a Teams meeting into a smaller one and easily return to the original one. - [Charity of the year update 2021](https://westspring-it.co.uk/charity-of-the-year-update-2021/): This year WestSpring has chosen to support the charity Home-Start (Bristol) is a local community network of volunteers supporting families with young children through challenging times. Through multiple activities and with the help of our friends, colleagues, family and clients we aim to raise £15,000 by the end of the 2021. - [Time for a tech refresh?](https://westspring-it.co.uk/time-for-a-tech-refresh/): Whilst we suggest a regular review of your technology anyway, with the COVID-19 pandemic changing our way of working, potentially forever, there’s a good chance your current tech is no longer fit for purpose. The same way you relocate offices when your team gets too big, it’s possible to outgrow your laptops and other devices. If they’re old they could be becoming slow and halting your productivity or maybe you now need a laptop that is practical for working a mix of in the office and remotely. - [Coronavirus Self Isolation: The easy way to work from home](https://westspring-it.co.uk/coronavirus-self-isolation-the-easy-way-to-work-from-home/): Odds are, you are worried about your pay or even how your business will cope. We thought we would show you how easy it is these days to “take your office anywhere”… - [Fraudsters are targeting you this Cyber Weekend!](https://westspring-it.co.uk/dont-let-your-guard-down-fraudsters-are-at-work-and-targeting-you-this-christmas-and-cyber-weekend/): England is currently in Lockdown and while our high streets are closed, our eyes are drawn to the deals available from our favourite stores online. Retailers make it as easy as possible to spend your hard-earned cash with them, often your next delivery is just a thumbprint away. - [£20m in technology grants to support SMEs adapt in wake of pandemic](https://westspring-it.co.uk/20m-in-technology-grants-to-support-smes-adapt-in-wake-of-pandemic/): On the 30th July 2020, the Minister for Regional Growth and Local Government announced there was £20m in funding available to small and medium-sized businesses to help them recover and adapt to a world with Coronavirus, Covid-19. ## Pages - [Golf Day 2026](https://westspring-it.co.uk/golf-day-2026/): You are invited to join us for an exceptional day of golf, hospitality and fundraising. - [Terms-and-conditions](https://westspring-it.co.uk/terms-and-conditions/): Terms & Conditions hGeneral Terms & Conditions hFair Usage Policy hSecurity & Cyber Services Terms & Conditions - [Framework Service Agreement](https://westspring-it.co.uk/framework-service-agreement/): (A) WestSpring IT provides managed IT and consultancy services and acts as a reseller of Third Party Services and Goods.(B) The Client wishes to purchase and WestSpring IT wishes to supply the Services (as defined below) and Third Party Goods on the terms set out in this agreement. - [Complaints Policy](https://westspring-it.co.uk/complaints-policy/): WestSpring IT is dedicated to providing excellent client service and maintaining a healthy client relationship at all times. We have a Complaints Policy to ensure all complaints are handled as efficiently and effectively as possible. - [Golf Day 2025](https://westspring-it.co.uk/golf-day-2025/): Join us for WestSpring IT’s 2025 Charity Golf Challenge at The Celtic Manor Resort. - [Is AI Right for your Business](https://westspring-it.co.uk/is-ai-right-for-your-business/): AI is changing the way businesses work and organisations who don’t start integrating it into their operations are at risk of falling behind. Whether it’s ChatGPT, Copilot or Gemini, the productivity gains are undeniable. In a recent report from Deloitte, 74% of respondents expect to increase their overall AI spending in the next fiscal year.  - [Copilot](https://westspring-it.co.uk/microsoft/copilot/): If you are considering implementing AI tools within your organisation, we recommend Microsoft 365 Copilot. This tool integrates with all your organisational data within your Microsoft 365 Suite allowing for increased productivity and efficiency of business processes. As a trusted Microsoft Solutions Partner, we can help your business adopt Copilot whilst sticking to our core AI principles to ensure that your data is safe and protected. - [Awards and Accreditations](https://westspring-it.co.uk/about-us/awards-and-accreditations/): and accreditations - [Corporate Social Responsibility](https://westspring-it.co.uk/about-us/csr/): WestSpring IT is deeply committed to CSR, driven by a passion for sustainable practices and community empowerment. Our mission is to integrate ethical principles into every aspect of our business, ensuring that our operations positively impact both people and the planet. We believe in fostering a culture of transparency, accountability, and continuous improvement, striving to make a meaningful difference in the IT industry and beyond. - [Beambox](https://westspring-it.co.uk/digital-innovation/beambox/): In today's business landscape, offering free guest WiFi is more than just a courtesy - it's an opportunity. What if your WiFi could do more than simply connect people to the interenet? What if it could actually help grow your business and boost customer loyalty? That's where Beambox comes in. This innovative platform transforms your ordinary guest WiFi into a powerful tool. - [RingCentral](https://westspring-it.co.uk/communications/ringcentral/): Transform the way your business communicates and collaborates with the latest AI-driven communications technology. RingCentral is the ultimate hosted telephony solution, with an all-in-one platform for voice, video meetings, team messaging, and call centre management, your team can stay productive and connected, no matter where they are. - [Cutting costs for Private Schools](https://westspring-it.co.uk/cutting-costs-for-private-schools/): With the new Labour Government planning to charge VAT on Private School fees, recuperating these costs will no doubt be a priority for many. - [Our History](https://westspring-it.co.uk/about-us/our-history/): Find out where it all began - [10% Off Hardware](https://westspring-it.co.uk/procurement/10-off-hardware/): We are offering 10% off your first order across all hardware! - [Screencloud](https://westspring-it.co.uk/digital-innovation/screencloud/): ScreenCloud is a user-friendly digital signage solution for the screens in your workplace. It’s simple to setup, manage and customise and provides a great first impression to your business. With over 70 app integrations you can configure your screens to work uniquely for your business. - [Phished](https://westspring-it.co.uk/cyber-security/phished/): Awareness alone is not enough which is why Phished offers a holistic approach to your employees’ Security Awareness. With regular bite-sized training in addition to personalised phishing simulations, Phished provides theoretical and practical training. - [Procurement](https://westspring-it.co.uk/procurement/): Understanding your business requirements and selecting the right vendors are two key elements in IT procurement. We have extensive industry experience and long standing supplier relationships which means we can effectively do both.  - [Digital Innovation](https://westspring-it.co.uk/digital-innovation/): Equip your offices with the latest, most innovative technology to facilitate communication, productivity and organisation. We offer an array of digital innovation solutions and can recommend the best technology at competitive prices. - [Communications](https://westspring-it.co.uk/communications/): Ensure your communications are seamless with the right solutions - [Cyber Security](https://westspring-it.co.uk/cyber-security/): With new cyber attacks emerging all the time, ensuring your business always has the best protection  can be overwhelming. That's where we come in. With a wealth of experience in cyber security and partnerships with leading cyber security solutions providers, we know exactly how to protect you. This means you can focus on your business goals knowing that your data and assets are secure. - [Microsoft](https://westspring-it.co.uk/microsoft/): Microsoft 365 includes popular productivity applications like Word, Excel, PowerPoint, Copilot, and Outlook, providing tools for creating, editing, and managing documents, spreadsheets, presentations, and emails. - [About us](https://westspring-it.co.uk/about-us/): Professional yet personable - [Contact Us](https://westspring-it.co.uk/contact-us/): We'd love to hear from you - [Clients](https://westspring-it.co.uk/clients/) - [Cookies Policy](https://westspring-it.co.uk/cookies-policy/): Let’s talk about cookies. Here we will explain what cookies are and how they are used on this site. - [Testimonials](https://westspring-it.co.uk/testimonials/): Why we do what we do - [Case Studies](https://westspring-it.co.uk/case-studies/): Hear from our clients - [Managed IT Services](https://westspring-it.co.uk/managed-it-services/): A big part of our managed IT services is consultancy. Whether you want to take advantage of our CTO service or are looking for an IT strategy to align with your business objectives, we can help. - [Charity](https://westspring-it.co.uk/about-us/charity-of-the-year/): Each year we select a small local charity to support for an entire year with various fundraising and volunteering activities. We understand how challenging it can be for smaller charities to raise vital funds and generate awareness of their cause which is why we started our Charity of the Year scheme. - [Our Team](https://westspring-it.co.uk/about-us/our-team/): "I met Jase working at a MSP, after much discussions we decided to start our own IT support company that made people and relationships a priority. I lead the more technical side of WestSpring and look after our team of consultants, as well as our internal IT. In pretty much all of my spare time (and work time!) you'll find me on a golf course." - [Careers](https://westspring-it.co.uk/careers/): Join our friendly, supportive team - [Blog](https://westspring-it.co.uk/blog/): Introduction Across our recent Webex for Gamma blog series, we’ve delved into the benefits of the platform and explored how consolidating communications channels is a very smart move. In this blog, we’ll look more closely at the... - [Solutions](https://westspring-it.co.uk/solutions/): SOLUTIONS - [Home](https://westspring-it.co.uk/): Lewis Morgan has joined WestSpring IT as our new Senior Business Development Executive. Lewis brings nearly 15 years of industry experience to the role, most recently with a large corporate organisation. He’s also brought a drive to build new business, grow a dedicated new team around him, and work to… - [Privacy Policy](https://westspring-it.co.uk/privacy-policy/): The WestSpring IT brand and the WestSpring IT logo are trademarked and therefore cannot be copied or reproduced without consent. ## Portals