Introduction
If you’ve read any of our recent Webex for Gamma blogs, you’ll know how this cloud-based collaboration platform can keep businesses communicating efficiently in the modern working world.
The platform’s suite of tools including video conferencing, instant messaging, file sharing and IP telephony consolidates internal comms into one space, keeping teams connected and productive.
So why is now the right time to switch over from a multi-channel approach to a dedicated, made-for-purpose platform?
The rising cost of an ad-hoc, fragmented approach…
We’ve all been there – signing up for various contracts over time to give us various capabilities. For example, a phone contract with one company, video conferencing somewhere else and ad-hoc messaging and file sharing software to fill the gaps.
The piecemeal approach was brought on largely by the accelerated change caused by the pandemic – but as we’ve largely settled into our own remote / hybrid working patterns, many of us haven’t yet managed to consolidate the range of platforms we use – and it’s costing businesses time and money.
Using different channels for different purposes means more time spent switching between them and searching for those key bits of information. The inconsistency across them all means you also spend a lot of time training staff how to use them ‘the right way’, and even more time contacting various support teams should something go wrong.
This disconnect adds up over time, disrupting workflow and productivity with almost as much time being spent managing several different platforms as is spent on actual output!
As an example, if you have five separate platforms for messaging, video conferencing, emailing, file sharing and phone calling, that could mean:
- Five separate support teams
- Five separate logins per user
- Five different billing arrangements
- Five different types of staff training
- Five systems to maintain
What’s more, five different platforms also means five different cybersecurity risks, potentially increasing your exposure to a harmful system breach.
Consolidating and streamlining
Having all communication channels in one place streamlines all the above processes, saving you time and money, and empowering your teams to communicate efficiently and effectively.
With everything under one platform it reduces the burden on your IT department and improves clarity – your entire team will know how to access systems and communicate across departments without the need for separate training on separate platforms.
Futureproofing
Remote working, in one form or another, is here to stay. Even if you don’t subscribe to a hybrid model, at some point members of your team are likely to need to work from different locations.
Having the ability to not only cater for the needs of remote workers, but to scale your systems should the need arise, puts you on the front foot for future growth.
Webex for Gamma can grow with your team, promoting efficient and smart communication in line with the needs of your business or organisation.
Its centralised system will keep you up to date with future shifts in trends and tech, without needing to wait for several separate platforms to get up to speed individually.
Finally, with integrated AI capabilities, Webex for Gamma is set to continue evolving – driving efficiency, driving better communication and driving productivity to improve your bottom line.
Long-term reliability
One of the biggest advantages of Webex for Gamma is its high‑performance, resilient infrastructure.
Its in-built level of reliability means teams can depend on consistently clear calls, stable meetings and uninterrupted communication, even during peak demand.
With a network capable of processing millions of calls at busy times and supporting converged voice, data and mobile services, Webex for Gamma gives organisations the confidence that their communication tools will perform day after day.
It’s a long‑term, future‑ready foundation built to support modern working patterns and evolving business needs.
Keeping costs down
Aside from the reduction in admin time, a one-stop-shop also means immediate cost savings with fewer licences to manage.
When everything sits within a single communication platform, there’s no need to pay for overlapping tools or maintain multiple subscription tiers across different providers.
IT teams spend less time supporting fragmented systems, helping you cut back on unnecessary expenditure and delivering a more cost-effective solution for your organisation.
“With so many tools available for communications, there is inevitably a lot of overlap. Many businesses and organisations will find, if they look closely, that they are paying out for services more than once across different providers.
Webex for Gamma solves this problem with a reliable, proven and intuitive platform that brings everything together under one subscription. It can scale with your business and evolve as you do.
The best part though? Consolidating and standardising.
Bringing everything together in one place (as it should be) is best practice. It brings efficiency as standard, with a communication platform that’s ready to meet the needs of your organisation now and in the future.”
Emma Carter, CEO, WestSpring IT
Get futureproof with WestSpring IT and Webex for Gamma
If this blog has helped you to decide on consolidating your communications channels into one space, the friendly team at WestSpring IT are here to help.
We can talk you through all of the Webex for Gamma functionality – file sharing, telephony, messaging, video calls and more – helping you make an informed decision to drive future efficiencies across your organisation.
Get in touch for a no-obligation chat today