OUR HISTORY
Find out where it all began
AWARD-WINNING SERVICE
In 2024, we saw remarkable recognition with numerous award nominations and winning the Lloyds Business Excellence Award! The Customer Loyalty Award highlighted our dedication to exceptional client service. As the year ended, we celebrated further growth and welcomed investor and Executive Chairman James Phipps to our team with more exciting growth to come in 2025.
THE BIG MOVE
2023 saw us take a huge step in scaling up the business. We moved from our full to bursting home in Hengrove to much bigger premises in North Bristol. Our new office is kitted out with the latest tech as well as more meeting spaces, breakout rooms and collaboration areas. Not to mention a ping pong table and pool table so it’s not all work and no play! The new space will be able to support our continued growth for many years to come.
GIVING BACK
The team continued growing, with two new apprentices joining, including our first Marketing Apprentice, to further help get the WestSpring name out there. We won a number of big clients across new sectors and locations. We also ramped up our fundraising this year for our charity of the year, with Tough Mudder, Charity 5-a-side and Grief Encounter’s Gala Dinner.
SIMPLY DIFFERENT
After a tricky year thanks to Covid, in 2021 we needed to kick things up a notch and accelerate the growth of the business. We hired our first Head of Marketing to tell the WestSpring story and enhance our brand identity. 2021 also saw the launch of our Client Socials, running our first Golden Pin Bowling Competition and Corporate Golf Day.
THE 'NEW NORMAL'
2020 was an eventful year for everyone. It began with a move to our new office but then days later we were working from home and dealing with a global pandemic! 2020 was as rewarding as it was challenging, supporting our clients at a very tough time, helping them to adapt to a world with Covid-19.
TEAM DOUBLED
Another year of continued growth and the business was performing really well. Our team doubled and we gained 11 new clients! We also introduced loads of new services including; WestSpring Rooms, WestSpring Lobby and WestSpring Mobiles. We then rounded off the year with an amazing ski trip in Andorra!
ENHANCING THE BRAND
2018 was a really exciting one for us, we experienced another year of serious growth and worked on enhancing our brand. We launched our brand new website that was modern and fun to align with our culture. We also expanded our portfolio to include a fantastic new product - hosted telephony.
A YEAR OF FIRSTS
2017 was a busy year for WestSpring, from moving into our first office after partnering with Datto, to outgrowing our offices one more time before finally settling in at Filwood Green Business Park in September. Elliott also became the first member to join our team.
THE BEGINNING
After a meeting over coffee, Jason and Phil had a joint vision to create a new IT service with a difference. Unlimited IT support and great client experience and from that WestSpring IT was born, becoming officially registered on the 21st October 2016.
LATESTNEWS
How Microsoft Copilot 365 can improve efficiency in the Financial and Professional Services Sector
Work in the Financial and Professional Services Sector (FPS) relies on efficiency and client satisfaction to maintain competitive advantage. AI has become an important element of the workforce transformation journey, creating endless possibilities to change the way business is conducted. 64% of employees say they lack the energy needed to…
How Microsoft Copilot 365 can improve efficiency in the recruitment industry
In recruitment you can be faced with a seamlessly never-ending pile of administrative work. From creating job descriptions, generating interview questions, debriefing hiring companies, the list goes on. This begs the question – how can you streamline your recruitment processes and allow for seamless operations? The answer, AI. Using…
Celebrating International Women’s Day: Striving for Gender Equality in Tech
As we celebrate international Women’s Day, it’s essential to reflect on the progress we’ve made and the journey ahead in achieving gender equality in the tech industry. At WestSpring, we are committed to creating an inclusive environment for women. Our goal is to continue closing the gender gap and ensure…
Urgent Warning to Google Chrome Users Over Extension Cyber Attack
There has been a warning issued to more than 3.2 million Google Chrome users after 16 Chrome extensions have been compromised1. These extensions span multiple uses such as screen capture, ad blockers and emoji keyboards. What is a Chrome Extension? A chrome extension is like a small, add-on tool…
Three things to consider before implementing AI into your business
AI is infiltrating our everyday lives with many tools and technologies now boasting some form of AI capability. However, it’s easy to forget that AI is a complex technology that needs careful consideration and strategic planning before implementing in any business. Below are three things to consider before implementing AI…
Women in Tech: Meet Lydia
The tech industry is undeniably one of the most male dominated sectors there is. Whilst positive change is happening, we're still well off where we should be. In a relationship focused and service-led business we see huge value in hiring individuals from all backgrounds, gender, race and religion. We sat…
WANT TO BE PART OFOUR STORY?
We’re always on the lookout for ambitious, enthusiastic people to join our team and help us deliver IT support with a difference. Visit our careers page to check out our latest vacancies or sending us a speculative CV.
Say goodbye to poor service
and hello to a simply different approach
