OUR HISTORY
Find out where it all began
AWARD-WINNING SERVICE
In 2024, we saw remarkable recognition with numerous award nominations and winning the Lloyds Business Excellence Award! The Customer Loyalty Award highlighted our dedication to exceptional client service. As the year ended, we celebrated further growth and welcomed investor and Executive Chairman James Phipps to our team with more exciting growth to come in 2025.
THE BIG MOVE
2023 saw us take a huge step in scaling up the business. We moved from our full to bursting home in Hengrove to much bigger premises in North Bristol. Our new office is kitted out with the latest tech as well as more meeting spaces, breakout rooms and collaboration areas. Not to mention a ping pong table and pool table so it’s not all work and no play! The new space will be able to support our continued growth for many years to come.
GIVING BACK
The team continued growing, with two new apprentices joining, including our first Marketing Apprentice, to further help get the WestSpring name out there. We won a number of big clients across new sectors and locations. We also ramped up our fundraising this year for our charity of the year, with Tough Mudder, Charity 5-a-side and Grief Encounter’s Gala Dinner.
SIMPLY DIFFERENT
After a tricky year thanks to Covid, in 2021 we needed to kick things up a notch and accelerate the growth of the business. We hired our first Head of Marketing to tell the WestSpring story and enhance our brand identity. 2021 also saw the launch of our Client Socials, running our first Golden Pin Bowling Competition and Corporate Golf Day.
THE 'NEW NORMAL'
2020 was an eventful year for everyone. It began with a move to our new office but then days later we were working from home and dealing with a global pandemic! 2020 was as rewarding as it was challenging, supporting our clients at a very tough time, helping them to adapt to a world with Covid-19.
TEAM DOUBLED
Another year of continued growth and the business was performing really well. Our team doubled and we gained 11 new clients! We also introduced loads of new services including; WestSpring Rooms, WestSpring Lobby and WestSpring Mobiles. We then rounded off the year with an amazing ski trip in Andorra!
ENHANCING THE BRAND
2018 was a really exciting one for us, we experienced another year of serious growth and worked on enhancing our brand. We launched our brand new website that was modern and fun to align with our culture. We also expanded our portfolio to include a fantastic new product - hosted telephony.
A YEAR OF FIRSTS
2017 was a busy year for WestSpring, from moving into our first office after partnering with Datto, to outgrowing our offices one more time before finally settling in at Filwood Green Business Park in September. Elliott also became the first member to join our team.
THE BEGINNING
After a meeting over coffee, Jason and Phil had a joint vision to create a new IT service with a difference. Unlimited IT support and great client experience and from that WestSpring IT was born, becoming officially registered on the 21st October 2016.
LATESTNEWS
Using Webex for Gamma to transform productivity and boost efficiency
Introduction Our previous blog explored Webex for Gamma, a cloud-based collaboration platform designed for modern businesses. The platform offers a full suite of tools including video conferencing, instant messaging, file sharing and IP telephony, to keep teams connected and productive. In this article, we’ll explore how businesses and organisations can…
Webex for Gamma – the future of effective business communication
Introduction Effective and efficient communication is central to any successful business. With the shift over the past five years to remote, flexible and hybrid working, ensuring your teams have the right tools to communicate and share files, regardless of geographical location, is essential. The shift away from the office took…
Vulnerability management – your guide to staying ahead of cyber threats
Introduction Every organisation utilising IT systems will have vulnerabilities - weaknesses that attackers can exploit. Staying ahead of attackers and identifying potential Achilles heels can help to keep your systems and data safe. The question isn't whether you have vulnerabilities; it's whether you know about them and how you're going…
How to respond to a cyber threat – a step-by-step guide
Introduction Cybersecurity is a major consideration for any business reliant on computer systems to keep operations moving. Whilst prevention is best practice, unfortunately, for even the best-protected businesses, incidents can still occur. Knowing how to respond when faced with a cyber threat can be the difference between continued trading and…
An overview of cybersecurity compliance for SMEs
Introduction Recent high-profile breaches in the UK have highlighted the risks associated with storing customer data – and the importance for businesses of all sizes to remain compliant. There is a common misconception that compliance is only for big business – it’s simply not true. Depending on your industry, location…
Cybersecurity basics: why SMEs can’t afford to ignore the risks
Introduction Cybersecurity might not be your instant priority when you’re focused on growing your business. But with small and medium-sized enterprises (SMEs) increasingly targeted by cybercriminals, it’s not something that can slip down your to-do list. With this in mind, WestSpring IT has partnered with Cybaverse to offer our customers…
WANT TO BE PART OFOUR STORY?
We’re always on the lookout for ambitious, enthusiastic people to join our team and help us deliver IT support with a difference. Visit our careers page to check out our latest vacancies or sending us a speculative CV.
Say goodbye to poor service
and hello to a simply different approach
